Withdrawal or cancellation of an order

The Purchaser is entitled to cancel an Order up to the moment Magaldi sends the Order Confirmation E-mail.

If the Purchaser intends to cancel an Order after such time, it shall bear and reimburse all expenses and costs incurred by Magaldi in the performance of the relevant Order. To this end, it must contact Magaldi and inform it of its intention in a timely manner through the contacts and/or in the manner indicated in the Framework Agreement, providing all information necessary to identify the Order and the relevant products without delay. Magaldi will inform the Purchaser of the costs and amount of the refund to be paid by the Purchaser and the latter may confirm the cancellation within 8 hours.

Otherwise, the Order shall be deemed confirmed and the Purchaser shall in any case pay to Magaldi the entire agreed Price, including all further costs and charges, unless otherwise agreed between the Parties.

Depending on the factual conditions of the concrete case, such as, by way of example, the characteristics of the products in question, whether or not they were already in Magaldi's stock, the agreed time of delivery and the timing of the cancellation request, the amount to be paid by the Purchaser for cancellation may also amount to the entire agreed Price and the additional charges and costs to be paid by the Purchaser.