Inspection & Maintenance
With decades of experience out in the field, the Magaldi Service team offers an extensive portfolio of advanced after-sales services to ensure maximum availability of our technological solutions and the best return on investment.
Our Service Engineers work to ensure customers the highest performance and maximum reliability of Magaldi machines during the entire life cycle: from installation to start-up, from preventive maintenance to the resolution of unexpected problems, from the spare parts procurement to the machines upgrade, up to the development of new solutions.
Installation and startup assistance
Thanks to years of hands-on experience in machine installation, facility erection, and system start-up, the Magaldi Service team ensures your investment will be installed and operated correctly from the start.
- Turnkey installation by our team of dedicated experts
- Onsite supervision of mechanical and electrical installation, ensuring compliance with Magaldi’s high quality standards
- Remote assistance for your own workforce if you prefer to handle the installation yourself
- Hot and cold commissioning
- Machine tune-ups
- Monitoring & detailed reporting
- Quality documentation relating to installation and commissioning (blank test, cold test, hot test, etc.)
- Installation certificate that activates the product guarantee
Maintenance Inspection
Maintenance inspections at regular intervals help to keep your machines running 24/7, 365 days a year, and reduce overall operating costs.
Our experts perform, through visual and/or instrumental observation, periodic and scheduled maintenance inspections, aimed at checking the status and efficiency of the machine, and identifying anomalies or any operating defects.
- Maintenance, replacement, and repair interventions, carried out in accordance with the customer production schedules
- Magaldi equipment troubleshooting
- OEE improvement
- Detailed post-inspection report (identification of equipment deficiencies and inefficient O&M practices)
- Spare parts planning
- Spare parts warehouse management optimization
- Maintenance Program Tips
Remote technical support
If you want to do maintenance on your own, we can assist you with remote sessions.
Thanks to our ultimate state-of-the-art video conferencing system we can give you real-time support wherever you are. Field technicians will be able to connect, share data and receive assistance from a remote Service Engineer, with the benefit of more effective communication, improved response times, faster issue resolution, and cost savings.
- Year-round online assistance through video/audio connection
- Remote support for maintenance activities & troubleshooting, spare parts replacement and cold/hot commissioning
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Photo and file sharing to quickly exchange pictures, videos, reports, technical drawings and manuals
- Access to the documentation generated during remote sessions
- Online personnel training
Intelligent predictive maintenance & remote monitoring
With advanced predictive technology, we minimize equipment failures and increase your uptime.
As part of a project aiming at offering a 4.0 Maintenance experience, the Magaldi Service team gives you the potential to predict and optimize maintenance tasks, maximizing the equipment useful life, while reducing overall maintenance costs and maintenance planning time.
- Advanced machine monitoring to detect potential hazards early
- Component’s wear trends recording to get an accurate prediction of the oncoming failures
- Possibility of viewing the history of the installed component, uniquely identified by a QR code, thanks to a mobile app
- Maintenance tasks scheduling remotely
Long-term Service Agreement (LTSA)
Prepared with preventive maintenance in mind, our Long-term Service Agreements are designed to ensure assistance over the full asset lifecycle, allowing to budget and forecast maintenance costs for years.
The periodical visits will also allow our Service engineers to operate in synergy with the customer’s maintenance team to instruct and sensitize it to the proper control and maintenance.
- Exclusive long-term agreements that protect against market volatility, enabling predictable cost management
- From regular maintenance to emergency assistance, everything is encompassed
- Integrated team efforts
- Maintenance planning and scheduling
- Spare parts planning & support in the optimization of warehouse inventory management